Help & Contact

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  • About Bickers

    For over 35 years, Bickers has been importing and supplying parts for the motorcycle trade. We have built up an impressive portfolio with manufacturers of the highest quality motorcycle parts and accessories such as Maxxis tyres, Motorex oils and RK chains.

    We have a nation-wide support team who are available to visit your store and discuss your requirements. They are backed-up by our friendly and knowledgeable sales team who will take your orders and answer any questions that you may have about our products.

  • Company Info

    When it comes to tier one motorcycle parts, consumables and accessories, Bickers has lead the way since 1975 in providing the trade with the best quality, at the right price and at the right time.

    From chains to oil, tyres to specialised bike tools, Bickers the one stop shop for a wide range of both premium and value-driven parts and accessories that meet the demands and expectations of all types of motorcyclist.

    Established since 1975 in Ipswich, and now based in the port of Felixstowe, Bickers prides itself on good old-fashioned customer service. Now backed by Maxxis International, Bickers remains the same friendly family firm it was four decades ago. It is through its industry knowledge and shared values that Bickers understands the unique challenges facing the market, meaning the company supports its customers to get the most out of stocking and selling the wide variety of brands and parts it supplies. Special offers are introduced regularly to reward loyalty and provide even more sales opportunities for its customers.

    The quality and value of the parts speak for themselves, but what makes Bickers stand out is the company?s commitment to its customers. 98 per cent of orders arrive with customers the next day, while stock availability is at a market high of 96 per cent. This means if you need it, chances are Bickers have it and will get it to you as soon as possible.

    Distributor Of Top Brands

    Buy direct from the importer - Bickers are your first-call distributor for an impressive portfolio of the worlds highest quality motorcycle hard-parts, consumables and accessories, including: Maxxis tyres, Motorex Oils, GS Batteries, Shido Lithium Batteries, Delta Brake Pads and Vesrah Friction Products, RK chains and Afam Sprocket kits. All our product lines are monitored for stock availability in real time at www.bickers-online.co.uk or call our friendly sales team to discuss your needs 01394 60 40 40

    Distribution In The UK

    Bickers UK sales network is made up of managed local territories throughout the country, with each area having it?s own dedicated sales team. Each team is responsible for the care of it?s customers to give the outstanding service that keeps our customers coming back year after year, your business matters and is guaranteed reliable, knowledgeable local service from Bickers.

    Customer Service

    Our team of sales staff are available to call throughout business hours to help with any enquiry you may have. We have a nation-wide support team who are available to visit your store and discuss your requirements. They are backed-up by our friendly and knowledgeable sales team who will take your orders and answer any questions that you may have about our products.

  • How To Use Your Account Page

    For everything account related visit the 'YOUR ACCOUNT' section, normally the first page when you have logged in.

    You will be presented with the following options;

    • MY SAVED BASKETS: View your saved baskets and restore them to your shopping basket.
    • MY ONLINE ORDER HISTORY: Track your recent online orders and re-order previous online orders
    • ORDER HISTORY: View all previous orders
    • INVOICES & STATEMENTS: View account statement history
    • MY DETAILS: Update your account details including your email address and newsletter subscription
    • MY ADDRESS BOOK: Manage your delivery and billing addresses
    • MY PASSWORD: Change the password you use to login
    • LOGOUT: Securely logout of your Bickers account
  • Dispatch Times

    Orders are dispatched within 24 hours if the parts are in stock.

     

  • Order History - What do the remarks mean?

    Some remarks are added to orders normally for internal use or your reference, this includes;

    • "WEB" or "B2B": This means the order was placed online through our B2B website
    • "Email" : A note that the order was placed through an email, normally through sales@bickers-online.co.uk
    • "ASM" : A note to signify the order was placed through an Area Sales Manager

    • "BIN - GREEN": If the item is part of a Back Order for example, you will have already received the full order note/packing slip (your copy is in Green), so the new additional slip is disposed of to avoid confusion.

    • Various Names: Normally a reference is added for who processed the order in our Sales Team and if the order was placed through your Area Sales Manager (Account Manager) then their name is placed on the remarks too
  • How To Use The Chain & Sprocket Kit Builder

    Find the chain and sprocket kit you wish to customise and select 'CUSTOMISE THIS KIT' You will then be presented with the front and rear sprockets and any compatible chains. If you wish to only change your chai then skip to Step of the builder to select it. If you wish to

     

     

     

  • International Delivery

    Unfortunately, we do not delivery to addresses outside of mainland UK. You may place an order for Products from outside the UK, but this order must be for delivery to an address in mainland UK.

  • Why isn't my business appearing on the stockist finder?

    The stockist finder is only populated with businesses that have an active trade account with Bickers and show activity in our records over the last 6 months.
    Our database for the stockist finder is also only updated when significant changes occur that warrant an update.

    If you still feel your business is missing from the Stockist Finder please contact us at  data@bickersplc.com
    You can also contact us if you wish for your business to be removed from the Stockist Finder.

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