Direct Delivery Now Available

We offer Direct Delivery to your customer for just £9.95 to help you maintain business with those customers who are remaining in self-isolation.
This service is open to all our customers, ideal for online stores or for those that are not able to attend their business premises to receive deliveries.


Instructions on how to place an order for direct delivery

  • Step 1: Take your customer's order as normal via phone or your own website
  • Step 2: Place one order per customer from
  • Step 3: Add the product 'Direct Parcel' to your basket
  • Step 4: Add your customer's address and add a note to say 'Direct to Customer'
  • Step 5: Checkout as normal

Delivery Restrictions

Although it is not automatically restricted, please take care **NOT** to use this service for delivering any of the following:

  • Orders that total 20kg or more
  • Batteries with acid packs (CP / Combipack)
  • Delivery to two or more separate addresses (please create separate orders)
  • Non-UK Mainland Addresses
  • Trade specific items

Orders not following the above terms will be cancelled or charged accordingly.