We use necessary cookies to make our site work. These cookies are set automatically. When you consent to it, we also use other cookies to improve the way our site works, measure how it is used and provide relevant advertising to you.
This policy details how our site works and how we put you in control of managing cookies. It also outlines what cookies are used and why, as well as other information that may be useful to you.
WHAT ARE COOKIES?
Cookies are small text files set on a site to help operate and support its functionality. They collect and store certain information about the way a site is used, and can help a site integrate with other third party sites. Pixels and tags are similar technologies. For convenience, we refer to all of these as cookies.
Cookies can be set by us or, in some cases, by external third party services who we allow to run on our site, which may include analytics. Cookies set by us are referred to as 'first party cookies', whereas cookies set by external third party services allowed to run on our site are referred to as 'third party cookies'.
We may also refer to 'session cookies', which expire at the end of a user's browsing session (usually when a user exits their browser), and 'persistent cookies', which are stored on your device for a longer period and in between sessions.
If you are based in the UK, there is lots of useful information about cookies on the Information Commissioner's website.
WHY ARE COOKIES USED ON THIS SITE?
Our site uses cookies to enable certain functionality, such as security and accessibility. These cookies are necessary and set by default. You can disable these cookies by changing your browser settings, but doing so may mean that our site does not work properly.
When you consent to it, our site also uses the following cookies for the following reasons:
Further information about the cookies we use, as well as the purposes for which we use them, is set out in the table below.
TELLING US ABOUT YOUR COOKIES SETTINGS
You can change your cookies settings at any time by using the cookies consent mechanism.
The cookies consent mechanism remembers your preferences from your first visit to our site. If you want to change your preferences, you can click on the cog icon at the bottom left of your screen and the cookies consent mechanism will re-appear.
You can accept all cookies by clicking 'Accept All Cookies' or reject all cookies (except necessary cookies) by clicking 'Reject All Cookies'. Alternatively, you can adjust the available sliders to 'On' or 'Off' to indicate your preference for each cookie category by clicking 'Manage Preferences' and saving your preferences. You may need to refresh our site in order for your preferences to take effect.
Our site will only use necessary cookies without your permission – we need your permission to set all other cookies. The cookie consent mechanism does not affect the way that necessary cookies are used. As we set out above, if you would prefer necessary cookies not to be set, you can change your browser settings, but this may mean that our site no longer works properly.
WHAT COOKIES ARE USED ON OUR SITE?
Cookie Name | Type | Purpose |
---|---|---|
vsaid.[id] | Necessary Cookies |
An anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information. Provenance: 1st Party - Duration: Persistent (2 years) |
vsases.[id] | Necessary Cookies |
An anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information. Provenance: 1st Party - Duration: Persistent (30 minutes) |
vscommerce | Necessary Cookies |
A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information. Provenance: 1st Party - Duration: Session |
VSCurrency | Necessary Cookies |
An identifier that references the currency the prices are displayed in. Provenance: 1st Party - Duration: Persistent (1 day) |
vsft | Necessary Cookies |
A list of identifiers used to determine how website pages and functions should operate when trialling new website features. Provenance: 1st Party - Duration: Persistent (4 weeks) |
VSVatPrices | Necessary Cookies |
An identifier that references if prices are shown inclusive or exclusive of VAT. Provenance: 1st Party - Duration: Persistent (1 day) |
VSViewType | Necessary Cookies |
An identifier that references the selected view for product listings. This is essential for product listings views to function correctly and no personal data is collected. Provenance: 1st Party - Duration: Persistent (1 year) |
abandoned_order | Necessary Cookies |
An idenitifier the references the customers current order ID, allowing the site to determine when an order has been abandoned. Provenance: 1st Party - Duration: Persistent (7 days) |
cookie_policy | Necessary Cookies |
An identifier which stores the customers consent state for the cookie policy so that the website can remember your preferences for either accepting or rejecting non-essential cookies. Provenance: 1st Party - Duration: Persistent (30 days) |
cookie_prefs | Necessary Cookies |
An identifier which stores the granular consent state for the specific types of cookies the customer has chosen to accept or reject when using the Manage Preferences function of the cookies bar. Provenance: 1st Party - Duration: Persistent (30 days) |
UPGRADE_REDIRECT | Necessary Cookies |
An identifier which is created when the customer has been redirected to a notice that a browser upgrade is required in order to use the website. Provenance: 1st Party - Duration: Persistent (30 days) |
VS_GUEST | Preference & Functional Cookies |
An internal identifier used to determine where a customer has registered as a guest user. Provenance: 1st Party - Duration: Persistent (30 days) |
VSCategoryGroup | Preference & Functional Cookies |
An identifier that references the last top level category visited. Provenance: 1st Party - Duration: Persistent (1 year) |
VSDownloadlistId | Preference & Functional Cookies |
An identifier that references the database entries holding the visitors download lists on the website when they are not logged in Provenance: 1st Party - Duration: Persistent (1 year) |
VSDownloadlistToken | Preference & Functional Cookies |
An identifier that references the database entries holding the visitors download lists on the website when they are not logged in Provenance: 1st Party - Duration: Persistent (1 year) |
VSWishlistId | Preference & Functional Cookies |
An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in. Provenance: 1st Party - Duration: Persistent (1 year) |
VSWishlistToken | Preference & Functional Cookies |
An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in. Provenance: 1st Party - Duration: Persistent (1 year) |
_sh | Preference & Functional Cookies |
An identifier which stores when the customer has closed the sticky header on the website. Provenance: 1st Party - Duration: Persistent (14 days) |
price_visibility | Preference & Functional Cookies |
An identifier which stores whether the customer has chosen to show or hide product prices from display on the website. Provenance: 1st Party - Duration: Persistent (1 day) |
VSReferrer | Performance & Statistics Cookies |
An identifier that stores the website that referred you Provenance: 1st Party - Duration: Persistent (30 days) |
last_GTM_order_id | Performance & Statistics Cookies |
An identifier which references the customers last order ID for performance tracking. Provenance: 1st Party - Duration: Persistent (1 day) |
newsletter_tracking | Performance & Statistics Cookies |
An identifier which references the newsletter link clicked on by the customer for tracking order conversions from newsletters. Provenance: 1st Party - Duration: Persistent (30 days) |
Total Cookies: 22
THIRD PARTY SERVICES
3rd Party Name | Type | Additional Information |
---|---|---|
Google Analytics | Performance & Statistics Cookies |
Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page Additional Information |
Google Ads | Marketing & Advertisement Cookies |
We utilise the online advertising services of the third party companies listed on the left, and each of their sites use may set cookies to help identify which adverts are clicked on/interacted with. Additional Information |
HOW DO I DISABLE COOKIES IN MY BROWSER?
For more information on how to manage cookies on popular browsers, please see below:
PC Instructions | MAC Instructions | |
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If you use an alternative browser, you may be able to find further information by visiting the browser developer's site.
PERSONAL DATA
To the extent that any of the cookies collect personal data, please see our Privacy Policy for details as to how this personal data is used.
CONTACT US
If you have any questions in relation to this policy - or our approach to cookies - please do not hesitate to contact us.